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To general conditions.

Private sale conditions

Prices

    

The prices shown are including VAT and excluding recupel, eko or auvibel taxes. These last taxes are listed separately in your shopping basket. The prices do not apply to excise duties in certain countries.

Delivery and delivery costs

    

We deliver the goods by courier service. Keep in mind that you deliver during the day and that someone has to be at home. However, you can also specify a different delivery address.

    

In Belgium (*):
Orders from € 90,00 (including VAT) are delivered carriage paid. For orders less than €90,00 (including VAT) there is €6,00 transport costs.

Export Netherlands (*):
Orders from €90,00 (including VAT) are delivered carriage paid. For orders less than €90,00 (including VAT) there is €6,00 transport costs.
    (*) Order amount excluding stamps and taxes.     

Payment

The order is only delivered with 'prepayment'.

Execution of your order

We will carry out your order with the necessary care. You will receive a confirmation of your order by e-mail. If the delivery is delayed or not is feasible, then we will also inform you.

Cancellations - return of goods - right of remittance

As a private consumer you have a period of 14 days during which you can cancel the purchase. This period of 14 days can be calculated from the home delivery of the goods.
If our products do not meet your requirements, you can report this and return without payment of penalty or statement of reason, provided that the packaging intact has remained. Therefore, an opened package will no longer allow you to abandon the purchase.

Return

Unopened packaging may be returned within 14 days after delivery. Pack your return sufficiently, best in the original packaging. The transport costs of this return shipment must be paid in advance. We do not accept delivery on delivery. After receiving and checking your shipment, we will refund the amount due to the account you have provided.

Warranty

Items that are not suitable or have defects can be exchanged or refunded within a month after delivery.

Return address : 4office, Industrielaan 14, 9660 Brakel, Belgium

Dispute

Belgian law applies. In the event of a dispute, only the Rechtbank van Oudenaarde will have jurisdiction
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